At Artificial Geek, we offer digital products and content focused on technology, including articles, tutorials, and downloadable guides. Due to the nature of digital content, we do not offer refunds once the order is confirmed and the product is sent. We ask that you please read the descriptions and previews of each product carefully before making a purchase.
No Refund Policy
Since Artificial Geek offers non-tangible, digital goods, we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on our website. Please make sure that you’ve carefully read product description before making a purchase.
Accessing Digital Products
Upon purchase, customers will receive an email with instructions on how to access the digital product. The product may be downloadable or accessible from your account on our website, depending on the nature of the product.
Cancellation of Downloadable Products
If you have not downloaded the product, you may be eligible to cancel the purchase and receive a credit for a future purchase. If you encounter issues accessing or downloading the product, please contact us immediately at info@artificialgeek.com, and we will work with you to resolve the issue.
Problem with Your Purchase?
We stand by the quality of our products and your satisfaction is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds. If you change your mind about your purchase and you have not downloaded the product, we will happily issue you a credit toward another purchase.
If there is a technical problem with the product, we are more than happy to provide assistance to resolve the issue. In the rare event that a digital product is defective, we will repair or replace the product at no additional charge.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at info@artificialgeek.com. We are here to assist and ensure that your experience with us is positive.